Terms & Conditions
Copyright Agreement: By submitting images to Shortcake Inc., you own or claim to own the copyright for all images. If you are not the copyright owner, it is your responsibility to obtain the proper permission before submitting images to Shortcake Inc. Shortcake Inc. holds no responsibility for copyright infringement issues.
Deposit Policy: If you change your mind after paying the deposit and no work has begun, then we will fully refund it. If you change your mind after design work has begun, the deposit is non-refundable.
Limits of Liability: Once you receive design or image files from us, it is your responsibility to perform a final check on spelling, dates, alignments, colors, strokes, and other related issues. This is a custom item, and you are responsible for proofing your design before the final version is sent to print. Any errors found in the file after approval is given will not result in a refund, additional complimentary revisions, or complimentary reprints.
Revisions Policy: For each album design order, up to 2 rounds of revisions included in the price. If you need more than 2 rounds of revisions, we charge $50 per additional round. A "revision" is considered a request for alteration of an existing design with specific instructions for placing, replacing, resizing, or altering specific images or text on specific pages. The following does not constitute a revision: complete re-design of the majority of pages in an album, vague (non-specific) requests to alter the design, re-submission of new images which require a re-design of the majority of pages, re-submission of retouched images for the majority of the design, or alteration of the dimensions or orientation of a design. If there are requests to remove pages from the original design, we will still charge for those pages in the final fee.
Payment Policy: The balance for all album design orders is due 60 days after the first preview link is sent, otherwise the order will be purged from our system. This balance will be automatically charged to your card on file after the 60-day mark (if not already paid). However, once the balance has been paid, we can keep your album design on file for up to one year from the date you placed the order. If your design has still not been finalized at the one year mark, you will have the option of receiving the as-is files or paying a $50 extension fee to keep the order open in our system.